1. Refund window
Customers may request a refund within 14 days of the transaction date for one-time purchases, or within 14 days of the most recent renewal date for subscription renewals.
Refund Policy
This Refund Policy applies to Quiks web and mobile purchases offered by Tech Solution Providers Ltd.
2. Web purchases
Web purchases are processed by Paddle as merchant of record. To request a refund for a web purchase, customers should use their Paddle receipt, billing email, or visit paddle.net.
3. Mobile purchases
Mobile purchases may be processed by the relevant app marketplace or billing provider. Refunds for those purchases may need to be requested through the applicable marketplace or provider.
4. Access after refund
If a refund is issued, access to the related premium service, entitlement, or subscription may be removed or discontinued.
5. Support contact
For billing guidance, contact contact@techsolutionproviders.net.